Your Doctors responsibilities
- To treat you with respect and courtesy at all times
- To treat you as an individual, and to discuss with you the care and treatment we can provide
- To give you full information on the services we offer
- To give you the most appropriate care by suitably qualified staff
- To provide you with emergency care when you need it
- To give you access to your health record, subject to any limitations in the law
Your responsibilities as a patient
- To treat all staff with respect and courtesy at all times
- To tell us if you are unsure about the treatment we are offering you
- To ask for a home visit, only when the patient is unable to attend the medical centre through illness or infirmity
- To request such a visit if at all possible before 10:15am
- To ask for an out or hours visit only when necessary
- To keep your appointments and contact the surgery in advance if you cannot
- To be punctual for appointments, and to make a separate appointment for each member of the family wishing to see the doctor
- Not to expect a prescription from every consultation with a doctor. There may be other options for treatment
- To take medicines according to the instructions and to only ask for a repeat prescription if you need one
- To let us know when you change your address or telephone number